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Privacy Policy
At LAT Academy, we are committed to maintaining the trust and confidence of our clients, associates, and suppliers. We understand the importance of ensuring that the information you provide to us is kept private and secure.
This policy outlines the types of personal data we collect and how we manage it. It reflects the National Privacy Principles (NPPs) established in the Privacy Act of 1988, underscoring LAT Academy's commitment to safeguarding your privacy.
What Information Do We Collect?
During your registration process with LAT Academy, we collect personal data, including your name, address, and contact details (such as your email address and mobile number). This information is essential for us to provide our services effectively and to foster our relationship with you. We may occasionally request additional information to enhance our services further.
Online Data Collection
LAT Academy may also gather more data from anyone who interacts with us online. This additional information may or may not be personally identifiable.
Your voluntarily provided information will be included in the data collected through LAT Academy's websites. This could encompass details submitted as part of a registration form or customer care enquiry. Certain sites may require you to input your username and login credentials.
We may also collect data about your IP address, operating system, referring website address, clickstream data, and type of Internet browser. This helps us understand how our website is being used.
Advertising
With your consent, we may use any written or digital statements you make for our promotional materials. Our privacy policy will apply to how this information is utilised.
How Do We Use Your Information?
If you are a current or prospective customer of LAT Academy, we utilise the personal data we collect to keep you updated about our offerings, products, and services. This includes handling any requests for information, providing customer support, and managing your account with us.
LAT Academy will not disclose any of your personal information to any other individual, mailing list, or company without your explicit permission, except under exceptional circumstances where we are legally obliged to do so.
Information about Our Products and Services
Occasionally, we may use your personal information to inform you about our products and services. You will always have the choice whether or not to receive such information.
If you decide that you do not wish to receive information about our products and services, please email us, and we will promptly comply with your request.
Statistical Information
We may use data, including data collected from our website, for statistical purposes. If we choose to do this, we will use de-identified data.
Your Rights
Under the Privacy Act, you have the right to request access to the information we hold about you, barring a few exceptions. You also have the right to request that we correct any outdated, inaccurate, or incomplete information we hold about you.
To exercise your right to access your information, please send a written request to LAT Academy with all necessary details about yourself and the information you wish to access.
Information Storage
LAT Academy strives to protect the privacy of the personal data it holds from risks such as theft, unauthorized access, use, modification, or disclosure.
Third-Party Services
We use Klaviyo for email marketing, Calendly for scheduling, and Google Forms for data collection. We encourage you to read their privacy policies to understand how they manage your data.
Changes to our Privacy Policy
We reserve the right to amend this privacy policy at any time to reflect changes in our services or the law. Any amendments will be posted on our website. Please review this policy periodically to stay informed about how we are protecting your information.
Cookies
We use cookies on our website to enhance your user experience and to help us understand how our site is being used. Cookies are small data files placed on your device that enable us to tailor our services to your preferences and behaviour. You have the option to disable cookies in your browser settings, but please note that certain features of our website may not function as intended without cookies.
Advertising
With your consent, we may use any written or digital statements you make for our promotional materials. Our privacy policy will apply to how this information is utilised.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include physical security, computer and network security, communications security, and personnel security measures. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.
Contact Us
If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us. Your privacy is important to us, and we are committed to addressing any concerns you may have.